National Bank of Belgium: Enhancing IT Infrastructure with Specialist Talent

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National Bank of Belgium: Enhancing IT Infrastructure with Specialist Talent

Case study

Client Background

The National Bank of Belgium (NBB), Belgium's central bank, focuses on maintaining price stability, financial system stability, safe cash, efficient payment systems, and providing data and analyses. With 1,001-5,000 employees and founded in 1850, NBB oversees monetary policy, prudential supervision, and research, including economic flash estimates, bank stress
tests, and publications like the Financial Market Infrastructures and Payment Services Report.

The Challenge

In 2025, NBB advanced its digital initiatives, including headquarters renovation by 2030 for a
modern workspace, oversight of payment systems amid geopolitical threats, and data-driven
analyses for economic projections. Key challenges included:

Talent Shortage: Limited experts in IT infrastructure for cloud, networks, and data
management.
Scalability Needs: Support for projects like payment infrastructure oversight, stress
testing simulations, and sustainable building IT upgrades.
Flexibility and Cost: Long-term expertise without permanent hires to align with
investment needs projected at 2.5-3.5% of GDP annually.

The Solution

Our firm supplied five freelance IT infrastructure professionals, including Cloud Architects, Network Engineers, DevOps Specialists, System Administrators, and Data Center Experts.

Key features:

Tailored Talent: Professionals with certifications like AWS Certified Solutions
Architect, Cisco CCNP, and DevOps tools expertise, experienced in financial sector
infrastructure.
Year-Long Contracts: 12-month engagements to ensure continuity across NBB's
modernization projects.
Seamless Integration: Collaboration with NBB’s team to align with regulatory and
operational goals.

Implementation

Starting in Q1 2025, the freelancers were onboarded within two weeks and contributed to:

Upgrading cloud infrastructure for economic data analytics and stress test modeling.
Enhancing network security and efficiency for payment systems oversight, including
Swift framework reviews.
Supporting IT setup for the headquarters renovation, focusing on sustainable and
modern digital workspaces.

Enhanced Resilience

Strengthened IT controls, supporting NBB's role in financial stability and EU-wide projects. NBB advanced its digital transformation and infrastructure modernization, reinforcing its leadership in Belgium's financial sector.